FAQs

General Questions

Anyone regardless of age, gender and country of residence may become a member. You need to register an account there.
No. We don't accept multiple accounts using the same computer and IP address.
Yes, you can do this anytime in your account settings.
Sometimes the letter with confirmation code is received in the "Spam" folder, check it out or try again.

Deposit Questions

The company receives as investment and pays income in only Bitcoin.
The minimum deposit is 0.015 Bitcoin.
A feature of Bitcoin network is the system of confirmations. Normally, your payment must have at least 3 network confirmations before it will be added as deposit. It may take from one to two hours. In rare cases, you may be face with the expectation of up to 24 hours. We have no influence on the speed of this process and can only recommend you to have patience after sending. In any case, your deposit will be added sooner or later.
If you decide to stop working as an investor, you can get your deposit back. This feature will be available after 24 hours since the addition of your deposit. To get back principal, click [Release] next to your deposit amount in your account. The deposit will be reflected in your wallet instantly with 7% fees.

Withdrawals

You can withdraw any amount which exceeds 0.004 Bitcoin.
All payouts are made automatically and are instantly.
Bitcolesium.com charges 2% fees on withdrawals.
You can get your deposit back at any time after 24 hours since the time it was added.

Referral Program

You can use 3-Tier affiliate program and earn 5% - 2% - 1% commission for every deposit made by your 1st, 2nd & 3rd level referrals respectively.
You will receive referral commission in your account balance as soon as your referral makes a deposit.

Account & Security

Yes, your account is 100% safe. Our security makes sure of it.
You can recover your password by using the "Forgot Password" link at login. Your password will be sent to the e-mail address on your account.
We use an Extended Validation SSL from Comodo with 256-bit encryption to ensure the privacy and security of all information entered on our site. We are also hosted on a DDOS Protected Dedicated Server from Genius Guard, a leading provider of DDOS protected hosting.
The protection of your account is our top priority which is why we have several security measures in place to deter hackers:

- All server data is automatically backed up every hour to ensure the rapid restoration of all site data in the event that there is any security breach.

- We utilize multiple accounts for our payment method to spread out risk and ensure that our program can continue running in the unlikely event that a hacker is able to breach any of our accounts.

- We also have several internal security measures in place for the protection of our server and software to lower the risk of a breach from both, inside and outside sources. In order to maintain secrecy, we do not publically discuss these measures.


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